Thursday, January 9, 2014

Professional: 2013 In Review, 2014 Goals

This post will just be about work, I'll write a personal one later.  I am so thankful to all of my friends who have supported me and who trust me enough to refer their friends and colleagues.  I am also thankful for my clients.  To buyers, helping you all find the perfect place to be a haven is an honor.  To sellers,  you have the toughest job (leaving for showings,  keeping your home perfect, waiting for the right buyer) and I'm always thankful for the opportunity to help you move on for whatever the reason is.   To the greatest builder in town who trusted someone with a lot of drive and a little experience,  I'm thankful for you.  I love my job, and I feel so blessed to be able to do this for a living.

I can't forget that I panicked for months that I would fail.   I still panic sometimes.   Every sale could be my last.  There is no guarantee and no safety net.   I applied for every administrative job in Columbia in 2010.  Someone knew better!

It's been an amazing year in all areas of my life.  I don't have time to write blog posts very often, but that's a good thing.

Today I ran the numbers for 2013.  They are as follows:

I'm in 45th place out of over 2,000 agents in the MLS for sold volume.  WHAT?!?  This blows my mind.  45 might not sound very impressive, but as far as I know, everyone above me has their own agency, a team of agents, or an assistant at the very least.  Then there's little ol' me!  I'm amazed.  God is so good.

The rest of the numbers: #1 in my office, #5 out of agents with offices in Lexington, #9 in ERA Statewide, and #237 in ERA Nationwide.

2014 Goals:

1. Hire an assistant.  I'm running myself ragged.  I'm going to lose the great thing that I have going if I don't get some help.

2. Stay in the top 100.

3. Get my broker's license.

4. Get my own website, a logo, do more (and better) client mailings (Starbucks gift cards?)

5. Write a thank-you note to each agent that I work a deal with.

6. I need to under-promise and over-deliver.  Not everyone needs everything that minute.  It's ok to take two days to send a listing presentation as long as I set the expectation that way.

7. Set expectations correctly.  I had a few clients call at 11pm or even 1am for things that were not emergencies.  I need to set boundaries for my own sanity.  I'm not going to be the right agent for everyone, and that needs to be ok.

8. Go paperless.  Be more tech-savvy (electronic signatures, etc).

9. Educate myself.  Learn more about construction, HUD properties, short sales, staging... I'd love to learn it all.